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Marketing & Growth
Checkout Abandonment Survey
A quick conversational check-in that finds out what stopped shoppers at the finish line.
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What this form looks like
Preview · not interactiveCheckout Abandonment Survey
A quick conversational check-in that finds out what stopped shoppers at the finish line.
Hey — we noticed you got all the way to checkout and stopped. No pressure at all, but we'd love to know why. Six quick questions, 30 seconds tops.
What stopped you from completing your order?*
Select…▾
What was it?
A quick sentence helps a lot.
How fair did the total price feel?
Way too highCompletely fair
Which payment method were you looking for?
Select…▾
What went wrong? Anything you remember helps us fix it.
How likely are you to come back and finish the order?
★★★★★
Would a discount change your mind?
Honestly? Yes
No — it wasn't about the price
Where should we send it? We'll email you a one-time code.
One email with the offer — nothing else, promise.
Submit