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Finance & Legal
Subscription Billing Change
Let customers request a plan change, seat adjustment, or cancellation — account reference, desired change, effective date, and reason for retention teams.
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Preview · not interactiveSubscription Billing Change
Let customers request a plan change, seat adjustment, or cancellation — account reference, desired change, effective date, and reason for retention teams.
Account holder name*
Account email*
The email on the billing account — we match changes to this address.
Account or subscription ID*
From your billing portal or invoice
What would you like to change?*
Select…▾
Current plan*
Select…▾
Requested plan
Select…▾
Requested seat count
Preferred billing frequency
Monthly
Annual (discounted)
When should the change take effect?*
Pick a date📅
Upgrades usually apply immediately; downgrades and cancellations at period end unless noted.
Reason for change*
Select…▾
Additional details
I am open to a call before the change is processed
I am open to a call before the change is processed
Our team may reach out with options before downgrades or cancellations finalize.
Submit