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Feedback & CX
Cart Abandonment Survey
Ask shoppers who left items behind what stopped the checkout — shipping, price, trust, or something else.
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What this form looks like
Preview · not interactiveCart Abandonment Survey
Ask shoppers who left items behind what stopped the checkout — shipping, price, trust, or something else.
Cart value
Traffic source
What stopped you from finishing your order?*
Shipping cost
The total was more than expected
My preferred payment method was missing
Delivery would take too long
How fair did the shipping cost feel?
What were you shopping on?
Select…▾
Did you end up buying it somewhere else?
Did you end up buying it somewhere else?
Anything else about the checkout?
Want your saved cart back?
Optional — we will send a link that restores everything you picked.
Submit