Templates · Feedback & CX
Feedback & CX forms.
50 ready-made feedback & cx forms. Open one to see every question, use it, and change anything before you publish.
- 50 templates
- Free to use on every plan
- Opens in the builder, ready to change
- 01One page · 42
- 02One question at a time · 5
- 03Chat · 3
From Feedback & CX
NPS Survey — filled in.
One of the forms here, answered the way your respondents will, and landing as a row in your board.
01Opened from the link
02Answered, question by question
03Sent
04A new row in your board
50 templates
Every feedback & cx form.
How likely are you to recommend us to a friend or colleague?*
What's the main reason for your score?*
What would make it a 10?
NPS Survey
The classic 0–10 Net Promoter Score question, plus the two follow-ups that make the number actionable.
4 questionsOne page
Overall, how satisfied are you with us?*
What went well?
Option oneOption twoWhat could we improve?
Customer Satisfaction Survey
A quick CSAT check-in — a star rating, what worked, and what to improve.
5 questionsOne page
Which part of the product is this about?*
Choose oneWhat kind of feedback is it?*
Option oneOption twoTell us more*
Product Feedback
Structured product feedback — which area, praise or problem, how much it matters, and a screenshot if it helps.
5 questionsOne page
Give your request a short title*
Give your request a short titleWhat problem are you trying to solve?*
How do you imagine it working? (optional)
Feature Request
Pitch a feature the right way — the problem first, then the solution, urgency, and workarounds.
6 questionsOne page
Where did you hit the bug?*
Choose oneHow severe is it?*
Option oneOption twoSteps to reproduce*
Bug Report
Everything an engineer needs to reproduce and fix a bug — where, how bad, steps, and expected vs actual.
7 questionsOne page
Your name*
Your nameEmail address*
Email addressWhat do you need help with?*
Choose oneSupport Ticket
A clean intake form for support — category, priority, and the details your team needs to resolve it first-touch.
7 questionsOne page
Your name*
Your nameCompany & role
Company & roleYour overall rating*
Customer Testimonial
Collect quotable testimonials with a rating, an optional photo, and explicit permission to publish.
6 questionsOne page
Email used for your order*
Email used for your orderOverall shopping experience*
Delivery speed & condition*
Post-Purchase Survey
A quick check-in after an order — overall experience, delivery, product quality, and whether they would buy again.
6 questionsOne page
Which page is this about?*
Which page is this about?What were you trying to do?*
Option oneOption twoTell us what you were trying to do
Tell us what you were trying to doWebsite Feedback
Find out what visitors came to do, whether they managed it, and how the experience felt.
6 questionsOne page
When did you visit or receive service?*
Pick a dateWhat kind of service was it?
Choose oneStaff friendliness & professionalism*
Service Quality Survey
Rate a recent service visit — friendliness, speed, and whether the issue was actually resolved.
6 questionsOne page
Your name*
Your nameEmail address*
Email addressWhen did this happen?*
Pick a dateComplaint Form
A serious channel for when things go wrong — what happened, what would make it right, and any previous contact.
8 questionsOne page
Your name*
Your nameEmail address*
Email addressYour role
Your roleUser Research Signup
Build a research panel — how people use your product, what sessions they are open to, and consent to be contacted.
7 questionsOne page
How easy was it to get your issue resolved?*
How did you reach us?*
Choose oneCustomer Effort Score (CES) Survey
Measure how easy it was for customers to get their issue resolved and pinpoint friction in your support flow.
7 questionsOne page
Email on your account*
Email on your accountHow quickly did you get real value from the product?*
Choose oneSetting up was easy*
Strongly disagreeDisagreeNeutralAgreeStrongly agreeOnboarding Experience Survey
Check in with new customers after their first 30 days — what clicked, what confused, and what almost made them quit.
9 questionsOne page
Company name*
Company nameYour role*
Choose oneHow long have you been a customer?*
Choose oneAnnual Customer Relationship Survey
A yearly deep-dive that measures overall account health across product, support, and pricing — beyond one-off transactional surveys.
14 questionsOne question at a time
Did this article answer your question?*
Option oneOption twoHelp Article Feedback
Embed at the bottom of every docs page to learn which help articles actually resolve questions and which need rewriting.
7 questionsOne page
Before you go — what stopped you today?*
Option oneOption twoExit-Intent Survey
Catch visitors as they leave your site and learn why they didn't convert — in under 30 seconds.
8 questionsOne page
What stopped you from finishing your order?*
Option oneOption twoCart Abandonment Survey
Ask shoppers who left items behind what stopped the checkout — shipping, price, trust, or something else.
8 questionsOne page
Email on your old account*
Email on your old accountWhat made you leave originally?*
Choose oneTell us what happened
Tell us what happenedCustomer Win-Back Survey
Re-engage churned customers — learn why they left, what would bring them back, and hand them a comeback offer on the spot.
7 questionsOne page
Did the trial live up to what you expected?*
Option oneOption twoWhat is standing between you and a paid plan?
Option oneOption twoWhich feature was missing?
Trial-End Check-In (Chat)
A friendly conversational check-in when a free trial expires — surface blockers before the account goes cold.
7 questionsChat
Email on your account*
Email on your accountWhy are you pausing?*
Choose oneTell us a bit more
Tell us a bit moreSubscription Pause Request
Offer a pause instead of a cancellation — capture the reason, the resume date, and billing acknowledgment in one step.
8 questionsOne page
Order number*
Order numberEmail used for the order*
Email used for the orderWhich items are you returning?*
Pay securelyProduct Return & Exchange Request
Let customers start a return or exchange themselves — items, reason, photos, and pickup address in a single form.
9 questionsOne page
Your name*
Your nameEmail address*
Email addressPhone number*
Phone numberWarranty Claim Form
Collect everything a warranty team needs to approve a claim in one pass — proof of purchase, serial number, and photos of the defect.
10 questionsOne page
Your name*
Your nameEmail address*
Email addressCountry*
Choose oneProduct Registration
Register a newly purchased product to activate the warranty and unlock support — takes two minutes.
10 questionsOne page
Your name*
Your nameWork email*
Work emailCompany*
CompanyCustomer Advisory Board Application
Recruit your most invested customers into a formal advisory board — with the expectations clear up front.
9 questionsOne page
Your name*
Your nameEmail address*
Email addressPhone number
Phone numberResearch Participant Screener
Qualify participants for a specific study — demographics, usage habits, availability, and recording consent in one pass.
14 questionsOne question at a time
Your participant ID*
Your participant IDWhich day is this entry for?*
Pick a dateWhat did you do with the product today?*
Diary Study Daily Entry
A repeatable daily log for longitudinal UX research — text, voice notes, and photos of real usage moments. Under 3 minutes a day.
8 questionsOne page
I think that I would like to use this system frequently.*
Strongly disagreeDisagreeNeutralAgreeStrongly agreeI found the system unnecessarily complex.*
Strongly disagreeDisagreeNeutralAgreeStrongly agreeSUS Usability Questionnaire
The industry-standard System Usability Scale — the 10 canonical statements that produce a comparable 0–100 usability score.
15 questionsOne page
Which build are you testing?*
Choose oneDevice & OS*
Choose oneRate the new features in this build*
Beta Build Feedback
Structured feedback from beta testers on a specific build — feature ratings, bugs, logs, and a ship-readiness verdict.
8 questionsOne page
Your email*
Your emailWhich plan are you on?
Choose oneDrag these into your priority order*
Option oneOption twoFeature Prioritization Vote
Let customers rank your roadmap candidates so the next release reflects real demand — not the loudest voice.
6 questionsOne page
Which best describes you?*
Choose oneHow often do you use products in this category?*
Choose oneWhere are you based?*
Choose oneProduct Concept Test
Put product concepts in front of your audience and measure appeal, believability, and willingness to pay — then force the trade-off.
16 questionsOne question at a time
Which currency will you answer in?*
Choose oneAt what price would it be so cheap you’d doubt the quality?*
At what price would it be so cheap you’d doubt the quality?At what price would it feel like a bargain — great value for money?*
At what price would it feel like a bargain — great value for money?Pricing Sensitivity Survey (Van Westendorp)
Find your optimal price point with the classic four-question Van Westendorp price sensitivity meter.
9 questionsOne page
First things first — how did your evaluation end?*
Option oneOption twoRank what actually tipped the scales*
Option oneOption twoWho did you go with, if you don’t mind sharing?
Who did you go with, if you don’t mind sharing?Win/Loss Debrief (Chat)
A conversational post-decision debrief for prospects who just bought — or walked — that uncovers the real deciding factors.
7 questionsChat
How long did you use the app before uninstalling?*
Choose oneWhat made you remove it?*
Option oneOption twoWhich app replaced it?
Which app replaced it?App Uninstall Survey (Chat)
A short conversational exit survey for users who removed your app — learn what replaced it and what would win them back.
6 questionsChat
How was your visit today?*
What brought you in?
Option oneOption twoAnyone who deserves a shout-out?
Choose oneKiosk Quick Feedback
A tap-and-go feedback screen for lobbies, counters, and checkouts — one big rating plus location captured automatically.
6 questionsOne page
When did you dine with us?*
Pick a dateRoughly what time?
Pick a timeHow many were at your table?
How many were at your table?Restaurant Dining Feedback
Post-meal feedback covering food, service, ambience, and cleanliness — perfect for a QR code on the receipt.
8 questionsOne page
Your name*
Your nameEmail address*
Email addressCheck-in to check-out dates*
Start – endHotel Guest Satisfaction Survey
A post-stay survey covering the full guest journey from check-in to check-out, with a loyalty opt-in at the end.
16 questionsOne question at a time
Which store did you visit?*
Choose oneWhen did you visit?
Pick a dateWhat was the main reason for your visit?
Option oneOption twoRetail Store Experience Survey
Location-aware in-store feedback for retail chains — compare staff, layout, and checkout performance across branches.
9 questionsOne page
Order number*
Order numberWhen was it delivered?
Pick a dateDelivery Experience Survey
Rate the last mile — timeliness, courier, and packaging condition, with photo evidence if something arrived damaged.
8 questionsOne page
When was your vehicle serviced?*
Pick a dateWhat work was done?*
Choose oneWho was your service advisor?
Choose oneVehicle Service Feedback
Post-service feedback for auto shops and dealerships — pricing transparency, turnaround, and whether it was fixed right the first time.
10 questionsOne page
Work order number*
Work order numberWhich technician visited?
Choose oneDid the technician arrive within the promised window?*
Option oneOption twoField Service Visit Sign-Off
Close out technician visits with a customer rating, completed-work photo, and a signature confirming the job is done.
8 questionsOne page
Which service did you have?*
Choose oneWho looked after you?
Choose oneHow was your visit overall?*
Salon & Spa Feedback with Rebooking
Collect feedback on the treatment and the practitioner — and let happy clients book their next visit in the same form.
9 questionsOne page
What kind of visit was it?*
Choose oneRoughly how long did you wait past your appointment time?
Choose oneThe provider listened carefully to my concerns*
Strongly disagreeDisagreeNeutralAgreeStrongly agreePatient Experience Survey
Post-visit feedback for clinics and practices — communication, wait times, and facility quality, with privacy-safe consent.
9 questionsOne page
Case or ticket number*
Case or ticket numberWas your issue fully resolved?*
Option oneOption twoHow satisfied are you with the resolution overall?*
Complaint Resolution Follow-Up
The service-recovery check: after a complaint is closed, confirm it was truly resolved and the customer left satisfied.
8 questionsOne page
Reviewer*
ReviewerAgent being reviewed*
Choose oneInteraction ID*
Interaction IDSupport QA Scorecard
An internal quality-assurance scorecard for grading support interactions — consistent criteria, weighted score, coaching notes.
10 questionsOne page
Shopper ID*
Shopper IDStore visited*
Choose oneVisit date*
Pick a dateMystery Shopper Report
A complete covert store-audit report — timed observations, standards checklist, photo evidence, and a signed attestation.
18 questionsOne question at a time
Email on your account*
Email on your accountMobile number (for SMS or WhatsApp)
Mobile number (for SMS or WhatsApp)Preferred language
Choose oneCommunication Preferences Center
Let customers choose how, how often, and in what language you contact them — reduce unsubscribes by offering control.
9 questionsOne page
Where did you hit the barrier?*
Where did you hit the barrier?What assistive technology were you using?*
Choose oneTell us what you were using
Tell us what you were usingAccessibility Feedback
Give users of assistive technology a direct channel to report barriers on your site or app — and prioritize by real impact.
9 questionsOne page
Which language is affected?*
Choose oneWhich country or region?
Choose oneWhere did you see it?*
Where did you see it?Translation & Localization Feedback
Let international users flag awkward translations, truncated text, and cultural misses — with a suggested fix built in.
7 questionsOne page
Your name*
Your nameYour role*
Your roleCompany*
CompanyCase Study Participation Agreement
Turn happy customers into published case studies — capture their results, usage rights, and an interview slot in one form.
9 questionsOne page
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