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Feedback & CX
Trial-End Check-In (Chat)
A friendly conversational check-in when a free trial expires — surface blockers before the account goes cold.
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Preview · not interactiveTrial-End Check-In (Chat)
A friendly conversational check-in when a free trial expires — surface blockers before the account goes cold.
Hey — your trial just wrapped up, so this is the perfect moment to be honest with us. Six quick questions, no sales pitch, promise. ⏳
Did the trial live up to what you expected?*
Yes — it delivered
Partly — some hits, some misses
Not really
What is standing between you and a paid plan?
The price
A feature I need is missing
I never got time to properly evaluate it
I chose another product
Which feature was missing?
How well does our pricing fit your budget?
Way over budgetFits perfectly
Where does that leave us?*
Upgrading now (or very soon)
Interested, but later
Not buying — and that is okay
Best email for a tailored follow-up?
Optional — one human reply based on your answers, not a drip campaign.
Submit