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Feedback & CX
Mystery Shopper Report
A complete covert store-audit report — timed observations, standards checklist, photo evidence, and a signed attestation.
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Preview · not interactiveMystery Shopper Report
A complete covert store-audit report — timed observations, standards checklist, photo evidence, and a signed attestation.
The visit
Shopper ID*
Your assigned shopper code
Store visited*
Select…▾
Visit date*
Pick a date📅
Time you entered the store*
Pick a date📅
24-hour format, local store time.
On-site check-in*
Observations
How long before a staff member engaged you?*
Pick a date📅
From entering the store to first genuine engagement.
Which of these did staff do?
Greeted me within moments of entering
Made eye contact and smiled
Asked what I was looking for
Offered alternatives or suggestions
Brand standards check*
Meets standardNeeds improvementFails standardSignage & promotionsStore cleanlinessStaff uniform & name badges
Staff visible on the floor*
Overall visit experience*
★★★★★
Evidence & sign-off
Storefront photo*
Take it from across the street or walkway so the whole frontage is visible.
In-store display photo
The main promotional display or the area flagged in your assignment.
Purchase receipt*
⬆ Drop a file or click to upload
Photo or scan of the receipt from your evaluation purchase.
Visit narrative*
I attest this report is a true and accurate account of my visit*
Sign here
Submit