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Feedback & CX
Subscription Pause Request
Offer a pause instead of a cancellation — capture the reason, the resume date, and billing acknowledgment in one step.
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Preview · not interactiveSubscription Pause Request
Offer a pause instead of a cancellation — capture the reason, the resume date, and billing acknowledgment in one step.
Email on your account*
We will confirm the pause and the resume date at this address.
Why are you pausing?*
Select…▾
Tell us a bit more
A sentence is plenty.
How long would you like to pause?*
1 month
2 months
3 months
Which month should your subscription resume?*
Pick a date📅
Billing restarts on your usual billing day in this month.
Keep my data and settings exactly as they are
Keep my data and settings exactly as they are
Recommended — everything will be waiting for you when you come back.
Anything we should fix before you return?
Pause billing conditions*
Pause billing conditions
Submit