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Feedback & CX
Warranty Claim Form
Collect everything a warranty team needs to approve a claim in one pass — proof of purchase, serial number, and photos of the defect.
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What this form looks like
Preview · not interactiveWarranty Claim Form
Collect everything a warranty team needs to approve a claim in one pass — proof of purchase, serial number, and photos of the defect.
Your name*
As it appears on the purchase receipt, if possible.
Phone number*
In case our technicians need to ask about the fault.
Product model*
Select…▾
Printed on the box and on the label near the serial number.
Serial number*
e.g. SN-4823-11907
On the label underneath or behind the product.
Date of purchase*
Pick a date📅
We use this to confirm the product is still under warranty.
Proof of purchase*
⬆ Drop a file or click to upload
Photograph the defect
Snap a photo right now with your phone — a clear close-up of the fault speeds up approval a lot.
Describe the fault*
Where should we ship the replacement or repaired unit?*
Submit