📦
Feedback & CX
Product Return & Exchange Request
Let customers start a return or exchange themselves — items, reason, photos, and pickup address in a single form.
Use this template9 fields · Free · Customize before publishing
What this form looks like
Preview · not interactiveProduct Return & Exchange Request
Let customers start a return or exchange themselves — items, reason, photos, and pickup address in a single form.
Order number*
e.g. ORD-104382
You can find it in your order confirmation email.
Which items are you returning?*
Classic tee — medium25
Everyday tote bag40
Ceramic mug set (2)30
Why is it coming back?*
Select…▾
Tell us the reason
A short sentence is fine.
What would you like us to do?*
Refund to my original payment method
Exchange for a replacement
Store credit
Photos of the item
⬆ Drop a file or click to upload
Required for damaged or faulty items — up to 4 photos, 5 MB each.
Pickup address*
Where our courier should collect the package.
Return policy*
Return policy
Submit