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Automotive & Logistics
Last-Mile Delivery Feedback
Capture post-delivery satisfaction — timeliness, package condition, driver professionalism, and NPS so ops can spot route-level issues fast.
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What this form looks like
Preview · not interactiveLast-Mile Delivery Feedback
Capture post-delivery satisfaction — timeliness, package condition, driver professionalism, and NPS so ops can spot route-level issues fast.
Tracking or order number*
e.g. LM-8847291
Found on your delivery confirmation email or SMS.
Delivery date*
Pick a date📅
How likely are you to recommend our delivery service to a friend or colleague?*
012345678910
Did your package arrive within the promised window?*
Yes — earlier than expected
Yes — within the window
Slightly late (under 2 hours)
Very late (more than 2 hours)
Package condition on arrival*
★★★★★
1 = damaged or open · 5 = perfect condition
Driver professionalism*
★★★★★
Where was the package left?*
Select…▾
Where exactly was it left?
Describe the drop-off location
Any issues with this delivery? (select all that apply)
Select…▾
Tell us more about what went wrong
Submit